Licenses & Regulatory Information
This section outlines in general terms the operator of Bayan Capital, the operational framework within which the service functions, the territories where it is and is not accessible, and the process for retrieving our corporate and compliance materials.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- Regulatory framework
- Jurisdictions
- What this is not
- Requesting documents
- Regulatory contact
- Notes on this page
Which legal entity operates the service
Bayan Capital is a trading name used by the company that owns and operates this website and the associated client platform.
The operating company is the entity you contract with when you accept our Terms of Use and establish an account. The complete legal designation, corporate structure, registration details and group affiliation are outlined in the client agreement provided during onboarding, and are made available upon request via the methods outlined in the "Obtaining documentation" section below.
Because corporate structures, registered particulars and service arrangements can change, we deliberately do not restate them as fixed text on a marketing page. The client agreement and the documentation pack we send you are the authoritative source; where this page and those documents differ, the documents prevail.
Group companies and service providers
Certain functions - technology hosting, payment processing, market data, customer identification tools - are carried out by specialist third-party providers under written agreements. The categories of provider we use, and the way your personal data is handled by them, are described in our Privacy Policy. We do not publish provider names on this page.
The regulatory framework we work within
We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.
- 01
Client identification
Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.
- 02
Financial-crime prevention
Implementation of sanctions and risk assessment protocols, continuous monitoring of transactions, internal escalation mechanisms and maintenance of records for periods mandated by governing regulations.
- 03
Handling of client money
Client funds are held in segregated accounts distinct from company operational capital, with withdrawals directed to a registered account held in the client's name only.
- 04
Fair and clear communication
Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.
- 05
Data protection
Personal information is managed according to a specified lawful basis, stored for no longer than required, and safeguarded through authentication protocols and data encryption both during transmission and storage.
- 06
Complaints handling
A documented internal dispute resolution process that includes receipt confirmation, thorough assessment and a detailed response provided within the timeframe communicated upon filing your dispute.
Should a territory enforce more stringent local rules than specified herein, those more stringent obligations shall apply to clients domiciled in such territory.
Jurisdictions served and excluded
The service is offered only where we are permitted to offer it. Availability is assessed at registration on the basis of your country of residence, and it can change.
Where the service is offered
Account registration is available to inhabitants of nations designated as permissible in the account signup process. Should your nation appear on this list and you successfully complete validation, you may continue. Should it not appear, you are unable to access this service.
Where the service is not offered
- Nations and regions subject to relevant international sanctions regimes or trade restrictions.
- Regions where providing this service category to non-professional clients demands a regional licensing mandate that we have not obtained.
- Regions assessed as presenting elevated financial crime vulnerability pursuant to relevant standards.
- Any geographic area we have opted to restrict based on our own internal compliance assessments.
No solicitation
Nothing on this website is directed at, or intended for distribution to or use by, any person in a jurisdiction where such distribution or use would be contrary to local law. Accessing this site from an excluded jurisdiction does not create a right to use the service. If you move to an excluded jurisdiction while holding an account, tell us - the account may need to be restricted or closed and any balance returned to you.
What Bayan Capital is not
Articulating our limitations is equally vital as explaining our offerings.
| Statement | Position |
|---|---|
| Personal investment advice | Not provided. Information, education and market commentary are general in nature and do not take your circumstances into account. |
| Tax, legal or accounting advice | Not provided. Consult an appropriately qualified professional in your jurisdiction. |
| A bank or a deposit account | Balances are not bank deposits, do not earn a guaranteed rate, and are not covered by any deposit-guarantee scheme. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not manage accounts for clients according to our independent judgment. |
| Execution and account services | ✓ Provided, subject to verification, eligibility and the published terms. |
Your investment capital is exposed to market risk. Investment values may decrease alongside increases and final returns may be lower than initial contributions. Ensure you review the Risk Disclosure documentation prior to using the service.
How to obtain corporate and compliance materials
Clients, prospective clients and professional counterparties may request our corporate and compliance documentation. We provide it on request rather than publishing it openly.
What can be requested
- Verification of the authorized operator and its registered details.
- The current client agreement and the schedule of costs applicable to your account.
- A summary of our AML and client-identification procedures.
- The complaints-handling procedure and escalation route.
- Data-protection information relating to your own personal data.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.
- 02
Identify yourself
State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.
- 03
Receive the pack
Requests are answered within the timeframe stated when your request is acknowledged. Some documents may be provided in extract form where they contain confidential internal detail.
Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.
Regulatory and compliance questions
Questions about our regulatory position, our compliance procedures, or a concern you would like escalated should go to the compliance route rather than to general support.
How do I raise a compliance question?
Send it through the contact page and mark it "Compliance". Include the account email address if you already hold an account, and describe the question in a sentence or two.
How do I make a formal complaint?
Submit via the same channel and label your message "Dispute". You will be provided with a receipt, case reference and estimated response duration. Should the resolution not address your concern, the response will outline the additional escalation channels accessible to you.
What is the procedure for reporting unlawful conduct or misuse of our identity?
Submit through the abuse reporting interface. Fraudulent use of Bayan Capital in communications, promotional material or unauthorized replications should be communicated there to facilitate our intervention.
Are institutional or press enquiries handled here?
Absolutely - transmit them via the messaging portal with a descriptive heading and the appropriate department will handle them.
Notes on this page
- This section is provided for informational purposes only. It is not binding contractual language and does not supersede the client agreement.
- Any amounts, limits or processing times mentioned across this site are indicative; the figures published in your account govern.
- This page content undergoes periodic review; the iteration displayed here represents the current and active version.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
If you are carrying out due diligence on Bayan Capital, ask us directly. We would rather send you the actual documents than have you rely on a summary.
Request the compliance pack
Corporate particulars, client agreement, AML summary and complaints procedure.
- Subject line: "Regulatory documentation request".
- Sent to the verified contact details on file.